DELIVERY
At HOUSE OF VAYAA, we offer free shipping on all orders across India. We’re committed to delivering your fashion pieces safely and on time.
📦 Dispatch Time:
Orders are processed and shipped within 1-3 business days after confirmation.
You will receive a tracking link via email or SMS once your order is dispatched.
🚚 Delivery Time:
Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Remote Areas: 7–10 business days
✈️ International Shipping:
Currently, we only ship within India. For international orders, please contact our support team.
Refund Policy
1. Eligibility for Refunds
Refunds are only available for products that are returned in their original condition within
30 days of purchase.
2. Refund Process
To request a refund, please contact our customer support team with your order details.
3. Refund Timeframe
Once your return is received and inspected, we will send you an email to notify you that we
have received your returned item and the approval or rejection of your refund. Once approved,
refunds will take 14 days to be credited into the beneficiary’s bank account.
4. Exchanges
We only replace items if they are defective or damaged. Incase of exchanges, we will initiate the
process within 14 days and the replacement will be delivered within 30 days
Return Policy
1. Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you
received it.
2. Return Process
To initiate a return, please contact our customer support team within 30 days of
receiving your item.
3. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item.
4. Return Time Frame
In case of a approved return, your replacement will be delivered within 30 days